Grifols Shared Services North America, Inc Donor Processor in jackson, Tennessee
For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
This position is responsible for processing a potential blood donor through various screening tests that are part of the process to determine if the donor is suitable for donation. All activities performed by this position are under the direction of center management.
ESSENTIAL JOB FUNCTIONS:
Assists donors in person or over the phone by answering questions.
Performs QC on equipment utilized in the donor screening process.
Performs all job duties in a safe manner and uses required personal protective equipment.
Performs hematocrit testing as required by IBBI procedures, including the handling of the specimen, the performing of the test, and the analysis and reporting of the results.
Determines donor suitability through various screening tests (hematocrit, vital signs, etc.), as required by IBBI procedures and training.
Reviews the donor card for complete and accurate information and confirms that donor is acceptable for donation based on the date of their last donation, the results of the health history questioning, and any other donor suitability criteria.
Maintains donor files per IBBI procedures.
Performs cleaning and disinfection tasks according to IBBI procedures and frequency schedule.
Interacts internally with center IBBI personnel and with donors.
Follows all Standard Operating Procedures (SOPs) and Company policies.
OTHER JOB DUTIES:
Performs other duties as may be required/assigned. (Frequently)
Interacts with vendors, job applicants, competitive centers, and auditors. (Infrequently)
Interacts with other Interstate centers and with Corporate personnel. (Infrequently) QUALIFICATIONS / EXPERIENCE:
High school graduate or equivalent
Education and/or experience in a medical field, preferred
Must have good interpersonal and communication skills
Explicit attention to detail is required
Must have excellent organization and follow-up skills.
Must have excellent problem-solving skills and ability to analyze situations in a timely manner.
Must have ability to organize and prioritize work assignments.
Must have ability to handle multiple priorities in a fast-paced environment.
Must have ability to participate in multi-functional teams.
Must have ability to establish and maintain effective working relationships within Interstate Blood Bank, Inc. and provide excellent customer service.
Proficiency with computers.
WORK ENVIRONMENT / PHYSICAL DEMANDS / TRAVEL:
Typical work environment with moderate noise level.
Ability to sit, stand, walk, reach, climb or balance, stoop or crouch, hand/wrist use, talk, see, and hear for extended periods of time, examples include:
Takes vital signs, removes files and supplies from shelves
When needed to remove files and supplies from shelves
Stocks supplies, files donor cards
Performs Medical Screening, performs QC, stocks supplies, filing
During routine job duties
Documents information on forms, collects blood samples, takes vitals
Observes donors, determines suitability of a blood sample
Listens for donor issues, center activity, hears alarms
Explains the donation process, obtains medical screening information
Keeps the donor flow consistent, vitals retake, blood sampling
Concentrates on the task at hand, minimizes distractions
SOPs, instructions, questionnaires, donor cards, Job Aids, Forms, Company policies
Ability to work with toxic or caustic chemicals 20 - 30 % of the time.
Have exposure to outdoor weather conditions (shoveling or salting in the case of snowy weather).
Ability to read and understand documents, such as safety rules, operating and maintenance instructions, procedure manuals, correspondence.
Ability to write short correspondence.
Ability to speak, answer questions, and/or present information in small groups of customers, suppliers, or employees of the company.
Ability to add, subtract, multiply and divide. Ability to perform mathematical operations using units of US dollars, weight measurement, volume, and distance.
Ability to understand and calculate deferral periods.
Ability to read a calendar, an analog clock, and use a calculator.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems involving a few variables in routine situations.
Ability to lift up to 25 lbs.
Daily attendance is required.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Learn more about Grifols
Req ID: 139887
Type: Regular Full-Time
Job Category: Nursing/Healthcare