Grifols Shared Services North America, Inc Phlebotomist (Part-time/Full-time) in Orlando, Florida
Orlando Plasma Center - Orlando, FL
Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
Responds to and assists with handling donor reactions in accordance with guidelines.
Monitors donor and equipment to ensure health of donors and quality of product.
Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc.
Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment.
Disconnects and disposes of all contaminated disposable equipment.
Ensures proper cleaning of equipment and work area between donors.
Maintains accurate and thorough documentation of production records.
Ensures donor confidentiality.
Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
Learns and maintains thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
Reports all unsafe situations or conditions to area lead, supervisor or manager.
Good customer service skills. Proficient in speaking and writing English, with legible handwriting. Where applicable, bi-lingual skills. Ability to understand and follow SOP’s and protocols. Ability to work flexible scheduling to meet business needs. Ability to perform in a highly regulated, operations intensive, high volume medical business in which the safety of donors and employees, as well as the quality of the plasma collected, are paramount.
High School diploma or GED. Obtains required state licensures or certifications where applicable.